The 'social' profit of hybrid service delivery
This paper deals with the social profit of public service delivery through hybrid organizations. It is based on the premiss that so far research on hybrid organizations mainly focussed on the effects of hybridity for an organization and its political principals. Whether service provision by hybrids also holds benefits for the citizen, is hardly ever discussed however.
We focus on the following three research questions:
(1) What are the effects pf hybridity for the organization?
(2) What does this mean for the delivery of social services?
(3) What does this mean for the citizen?