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In this congres paper, Philip Marcel KarrĂ© and Teresa Cardoso-Ribeiro discuss the question whether the delivery of services through hybrid organizations does indeed lead to the creation of ‘social’ profit.

The 'social' profit of hybrid service delivery

This paper deals with the social profit of public service delivery through hybrid organizations. It is based on the premiss that so far research on hybrid organizations mainly focussed on the effects of hybridity for an organization and its political principals. Whether service provision by hybrids also holds benefits for the citizen, is hardly ever discussed however.

We focus on the following three research questions:

(1) What are the effects pf hybridity for the organization?
(2) What does this mean for the delivery of social services?
(3) What does this mean for the citizen?

Download the paper here.